Each year the Fredericksburg Chamber of Commerce chooses an honoree to be recognized as the Administrative Professional of the Year. This year Joye Marsh from the Commercial division was recognized by the Chamber for this award.
Joye has gone above and beyond to ensure the success of her company over the past several years. She comes in early and stays late beyond what is typical to assist when needed. The few times she has called in sick or whenever she is on vacation she always responds to emails so that no one is slowed by her absence.
As the self-proclaimed “Office Mom” Joye is always planning a birthday celebration, baby shower, wedding shower, sending flowers when someone has lost a loved one, or to celebrate a victory or milestone. Her contributions help maintain the cohesiveness of her office.
Joye is the philanthropic coordinator for her company. She is always organizing an event or donations to help her company give back to the community. She was instrumental in their efforts to help with Habitat for Humanity’s “Women Build” Project by raising money, coordinating events, and even swinging a hammer during the construction phase of the project. She truly loves to help and never does so for recognition or reward.
Over the last 3 years Joye has remained a student through continuous and frequent training sessions. She assists with the training sessions and continuing education efforts the company offers to the Sales Agents to keep their skills sharp. She has even begun the process of obtaining her salesperson’s license from the Virginia Real Estate Board, not so that she can begin to sell, but so that she can better serve the agents that she supports.
In 2013 during the merger of Coldwell Banker Commercial Elite and Silver Commercial Brokerage, Joye was there to help oversee integration of existing systems and processes of the two companies to make the overall operation more efficient. This included getting over a dozen experienced sales agents acclimated with the process, all the while converting approximately 100 property listings into the new Coldwell Banker Commercial marketing & accounting systems. Thanks to Joye’s experience, work ethic, perseverance, and can-do attitude the transition was smooth and successful.
Joye Marsh is a shining example of what an administrative professional SHOULD be!